The lived experience described by those on the receiving end of change management is remarkably consistent: cold, transactional and sometimes calculated.
A new report from the benefits industry giant outlines HR's role in the "Success Reset," which MetLife CHRO Shurawl Sibblies says can drive short- and long-term talent gains.
"If you just push a tool to people, you get compliance. If you want innovation, you have to foster experimentation," says Cisco Chief People Officer Kelly Jones.
The C-suite sits at the center of this problem because workplace culture is a leadership issue, responsible for conditions that allow organizations to perform.
"These priorities... should be a wake-up call for many health care stakeholders who think the status quo is acceptable and that the days of blank checks will never end," said Elizabeth Mitchell, president and CEO of the Purchaser Business Group on Health (PBGH).
