From Hitachi's AI success to Alaska Airlines' 99.5% engagement rate, these 11 stories taught valuable lessons about HR technology implementation, ethics and what separates transformation from tool-switching.
If 2025 was the year AI became impossible to ignore, then 2026 can be the year HR leaders ensure their technology solutions strengthen, rather than divide, workplaces, writes HR Tech Chair Steve Boese.
New research suggests a "frontline-first" approach, leveraging integrated tech systems, can drive engagement and retention among frontline workers, who are craving more support from their employers.
The U.S. labor market is slowing, but attention to AI talent is surging, even as other areas contract, creating both challenges and opportunities for HR leaders.
New research suggests employees are overwhelmed by change—and AI is a prime driver. This expert offers HR leaders strategies to help the workforce thrive through transformation.
Despite burnout-busting evidence, anxiety about AI runs high among frontline employees, according to a new report from UKG. Work needs to be done, one leader says, to "explain the 'why' behind AI."
HR employees must shift from delivering workflows to "understanding the experience and product they want end users to have and how they can use the technology to deliver this with AI solutions," according to Gartner's Eser Rizaoglu.
