New York Life recently launched an AI-powered platform aimed at helping the workforce explore new opportunities and gig projects, and develop skills for the future.
Gig workers make up an increasing share of the American workforce, but they report significant financial instability, creating a growing challenge for HR.
What began as a temporary crisis has evolved into lasting transformation, with permanently altered workforce dynamics that continue to reshape how organizations attract and retain talent.
KinderCare Chief People Officer Jessica Harrah shares how employers are leveraging these benefits to support and retain working parents—and how the early education provider is working to meet the needs of its own workforce.
As Medicaid programs begin stricter verification enforcement, policymakers must address their structural flaws, this workforce management expert writes, or risk wrongly penalizing some workers.
Mai Lan Nguyen, SVP Human Resources, North America, says if organizations want employees to "actually solve problems for our customers, we really do have to craft the right employee experience."
"AI can mirror back what you say … but it can't yet fully replicate the empathy, nuance and real-world experience that a skilled human coach brings," says this workplace expert.
Global HR leaders are facing unprecedented demands for agility and adaptability. HR tech is not only driving these developments but also providing leaders the tools to respond effectively.