Taking advantage of AI often requires a complete rethinking of work structures, organizational design and workforce strategies.

According to this ServiceNow exec, AI can empower workforce planning, enabling leaders to drive effective upskilling strategies.

A Salesforce futurist envisions AI agents redefining the way the world works. This raises a question: How do agents fit into the HR space?

CHRO Megan Ackerson says tech and analytics offer significant value for HR, but leaders must also focus on culture, calling it the "DNA of the organization."