'Joy' in the job: Kaleen Love, chief people and culture officer, U.S., at PMI is leading the HR function through the organization's ongoing transformation.
As we navigate the AI in HR transformation, the future lies not in choosing between human and artificial intelligence, but in finding an optimal balance.
Since 2020, Darrell Ford, CHRO at UPS and this year's HR Honor Roll winner, helped the org turn around a failing HR transformation, including with new tech, a new operating model and new emphasis on learning and development.