UPS CHRO Darrell Ford says the multi-year HR transformation at the org emphasized a focus on continuous learning and improvement, particularly in the age of AI.
A decade of MetLife workforce data shows job satisfaction and retention are back to 2016 levels. However, employees are less financially secure and likely to have emergency savings.
Over half of L&D professionals hold advanced degrees, but credentials alone won't guarantee influence. Today's learning leaders must translate expertise into measurable business outcomes.
