From Hitachi's AI success to Alaska Airlines' 99.5% engagement rate, these 11 stories taught valuable lessons about HR technology implementation, ethics and what separates transformation from tool-switching.
As AI continues to reshape business models and workflows, the true differentiator will be human ingenuity and innovations supported and scaled by AI, write Stacey Harris and Kim Seals.
AI is transforming every role—the real opportunity lies not just with employees, but with the managers guiding them, The Josh Bersin Company's Julia Bersin explains.
