Before the organization buys new technology, HR needs to answer one question: Do we have the skills to make this investment actually work?

Without operational readiness, global expansions can end up having a negative impact on business momentum.

"If you just push a tool to people, you get compliance. If you want innovation, you have to foster experimentation," says Cisco Chief People Officer Kelly Jones.

The realities of AI present three leadership trials for organizations, which require HR to reshape how the C-suite conceptualizes leadership.