Over half of L&D professionals hold advanced degrees, but credentials alone won't guarantee influence. Today's learning leaders must translate expertise into measurable business outcomes.
Skills like critical thinking are more essential than ever as employees work alongside AI, says PwC's Yolanda Seals-Coffield. Her team is embedding "human" skills-building throughout the org to create a future-ready workforce.
Chief People Officer Nathalie Scardino shares exclusive data on AI fluency at Salesforce and reveals the three-metric framework the company uses to measure adoption success.