The rise of agentic AI is fueling a new reality: a machine-human workforce. This hybrid environment requires new org structures and leadership capabilities, which HR will play a critical role in building, writes HR tech expert Steve Boese.
"AI can mirror back what you say … but it can't yet fully replicate the empathy, nuance and real-world experience that a skilled human coach brings," says this workplace expert.
These leaders don't just use AI—they manage teams of agents to boost productivity and spark innovation. Preparing employees for this shift is a challenge and opportunity for HR leaders.
