Navigating the new landscape requires more than just adopting new technology; it calls for the development of a new type of professional and a radical rethinking of the HR function itself,
"As leaders, we want to make people feel like they can grow, learn and develop within the company," said Amy Cappellanti-Wolf, the company's chief people officer.
HR employees must shift from delivering workflows to "understanding the experience and product they want end users to have and how they can use the technology to deliver this with AI solutions," according to Gartner's Eser Rizaoglu.
Leaders stand on stages proclaiming that employees are their greatest asset in the AI era. Yet a lack of investment in reskilling often tells another story.
