Bersin, who will deliver the closing keynote at HR Tech this fall, found that employee experience platforms remain vital—and increasingly serve as the primary way to embed artificial intelligence within organizations.

CHROs must lead AI adoption, build leader pipelines and turn talent into a competitive edge—factors a new report links to higher turnover.

The CHRO role is shifting to lead culture, innovation and collaboration with IT in an AI-driven, post-pandemic world.

Unlike traditional AI-powered solutions agentic AI in HR can perceive context, make decisions, take actions and continuously learn from interactions.