Navigating the new landscape requires more than just adopting new technology; it calls for the development of a new type of professional and a radical rethinking of the HR function itself,
Despite burnout-busting evidence, anxiety about AI runs high among frontline employees, according to a new report from UKG. Work needs to be done, one leader says, to "explain the 'why' behind AI."
"As leaders, we want to make people feel like they can grow, learn and develop within the company," said Amy Cappellanti-Wolf, the company's chief people officer.
To truly enable frontline workers to succeed in the long term, organizations need to consider new, strategic approaches to skills-based hiring, says Walmart's Donna Morris.
Ferring Pharma's Purvi Tailor explores how the organization is balancing an investment in technical skills and culture as it strives to create a workforce and organization that will thrive in the future.
West Monroe's David Borowski suggests organizations must "not abdicate critical thinking." He says success comes from transforming to use AI strategically, not from technical skills alone.
Leaders stand on stages proclaiming that employees are their greatest asset in the AI era. Yet a lack of investment in reskilling often tells another story.
