To reduce the risk of legal, compliance and reputational risk, this expert says, use AI as a decision-support—not decision-making—tool for layoff planning.
UPS CHRO Darrell Ford says the multi-year HR transformation at the org emphasized a focus on continuous learning and improvement, particularly in the age of AI.
Wednesday, March 18, 2026 at 2:00 pm ET <br><br> As workplaces become increasingly automated, a human-first approach to leadership has become the true competitive advantage.