Leaders stand on stages proclaiming that employees are their greatest asset in the AI era. Yet a lack of investment in reskilling often tells another story.
Gartner predicts 40% of AI agent projects will fail by 2027—but the survivors are transforming from helpers into digital colleagues that need management just like human employees.
Chief People Officer Donna Morris oversees HR for the retail giant's 2.1 million global employees, with a focus on tech transformation and employee experience.
Thursday, October 02, 2025 at 3:00 pm ET <br><br> As the forward movement of automation and AI makes once-essential skills obsolete, career advancement is a major concern.
Skillsoft's global HR leader is developing a balanced workforce that includes agents and meets business goals. For those facing similar challenges, she and other experts advise agility.
Sara Yik of the Singapore Institute of Management believes that although loyalty can't be designed prescriptively, it can be cultivated, driving employee retention.
