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UPS CHRO shares the most important predictors of AI success

By Jen Colletta

UPS CHRO Darrell Ford says the multi-year HR transformation at the org emphasized a focus on continuous learning and improvement, particularly in the age of AI.

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5 ways to build a workforce that will outlast the tech

HR's image problem exposed by a viral snowstorm

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HR strategy Stories

January 28, 2026

Why pharmacy transparency is becoming a C-suite issue

HR leaders need a clearer understanding of how pharmacy benefits actually work and what increasing calls for transparency could mean for their responsibilities going forward.

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January 26, 2026

UPDATE: Amazon announces 16,000 layoffs, had inadvertently sent email about the move

The tech giant's move comes three months after it laid off 14,000 workers; the company had inadvertently announced the move in an email.

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January 25, 2026

Why HR needs a 'recovery layer' for real AI transformation

With AI in the picture, employees are expected to adapt continuously, with almost no intentional design for psychological recovery.

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January 25, 2026

Serena Williams and Paycom: A Conversation About Purpose, Success and Work Ethic

Wednesday, March 04, 2026 at 3:00 pm ET <br><br> Join our webinar for a discussion with a professional who continues to stay at the top of her game!

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January 20, 2026

From automation to augmentation: How generative AI Is redefining the future of HR

At its core, generative AI is not about doing HR faster—it is about doing HR smarter.

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January 19, 2026

Accelerating workforce AI skills: 5 practices to quickly close skills gaps

AI is already at work, but workforce readiness is lagging. How can HR leaders accelerate the pace, while preventing faltering at a key stage?

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January 14, 2026

Three steps to transform risk management in a viral-first world

Too many HR and employee relations (ER) teams still view ethics hotlines as compliance checkboxes—or worse, their only source of risk intelligence.

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HR strategy

Top HR strategy Stories

UPS CHRO shares the most important predictors of AI success

5 ways to build a workforce that will outlast the tech

HR's image problem exposed by a viral snowstorm

Recommended Just For You

HR strategy Stories

Why pharmacy transparency is becoming a C-suite issue

UPDATE: Amazon announces 16,000 layoffs, had inadvertently sent email about the move

Why HR needs a 'recovery layer' for real AI transformation

Serena Williams and Paycom: A Conversation About Purpose, Success and Work Ethic

From automation to augmentation: How generative AI Is redefining the future of HR

Accelerating workforce AI skills: 5 practices to quickly close skills gaps

Three steps to transform risk management in a viral-first world