Employee Benefits

One case involved a plan administrator that updated claim-processing systems for medical benefits but not for mental health benefits.

As AI-driven workflows accelerate and digital interruptions increase, employees are losing the uninterrupted cognitive space required for deep thinking, reflection and effective decision-making.

Deloitte and Zoom are among the organizations scaling back their benefits offerings. Others weighing their investments can take a page from SMBs.

A Pharmaceutical Strategies Group survey finds employers and health plans prioritizing cost control and cross-benefit management, with growing willingness to trade rebates for stronger utilization oversight amid rising complexity and CGT concerns.

As organizations recognize Mental Health Awareness Month this May, it's an opportunity to move beyond awareness toward support.

Starting next year, both orgs will scale back benefits, particularly around paid time off and parental leave.