Steps for driving better new hire retention

Recruiters:

Set realistic expectations about the job as well as opportunities for development and promotion.
Take action on exit interview and exit survey results and recommendations.

Hiring managers:

Work with recruiters to set realistic expectations about what the job involves and what an employee's career trajectory might look like.
Take a proactive, comprehensive role in onboarding and continually engage with new employees over their first year.
Take action on new hire engagement survey results and recommendations.

Teammates and co-workers:

Take a proactive role in onboarding new employees for their specific role.
Help orient new employees to your organization's culture.

HR Services/HR Information and Analytics

Track, monitor and work to improve the new hire experience when employees reach out to ask questions or manage their benefits.
Collect, analyze and disseminate engagement survey results specific to new hires.

Training and development

Collect new hire feedback related to onboarding, both in terms of the role and organizational culture.
Take action on this feedback and track the results.
Provide training for managers so they can play an effective role in recruiting and onboarding.

Rewards and retention

Conduct stay interviews, distribute results and provide a mechanism for tracking what actions have been taken and to what effect.
Track exit interview and exit survey feedback and take action on the results.
Benchmark total rewards against talent competitors.

Key takeaways

Poor or declining new hire retention can impact your organization in many different ways, from greater resource expenditure to declining morale and engagement among existing employees. The good news is that HR and partners across the business can do a lot to help improve new hire retention. Engage these stakeholders about why retention matters and what role they can play. A collective effort by every group involved in the employee experience will help strengthen new hire retention in a sustainable way that benefits everyone.

Why new hire retention should be on everyone's dashboard in 2025

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