Talent Development

The most potent, data-backed insight from the study is this: Work has become so distributed that leadership itself must be distributed. Four practices from i4cp to support leaders' effectiveness.

Gabrielle Rodman, global program management lead for the technology company, is modernizing leadership development and employee training with a focus on retaining high-potential talent.

Drew Howell, global HR leader, has leaned into data and relationship-building to drive meaningful improvements in efficiency and engagement at World Wide Fulfillment by Amazon.

Mai Lan Nguyen, SVP Human Resources, North America, says if organizations want employees to "actually solve problems for our customers, we really do have to craft the right employee experience."

"HR's responsibility is to help employees understand not just what AI is, but how it can support their growth," says Amy Mosher, chief people officer at HR tech platform isolved.

These experts say an AI-ready workforce isn't just tech-savvy—it's adaptable, collaborative and able to use AI tools without relying on tech professionals for help.