The employees closest to your customers can see what leadership can't. The CHROs who build systems to hear them and act on what they hear build the most resilient organizations.

AI hiring issues don't come from rogue algorithms; instead, they may occur when a hiring team uses an AI system but doesn't completely understand it.

Regulators will hold off from punishing employers that made a reasonable effort to follow the rules.

A study of nine workplace-monitoring apps found worker data shared with Facebook, Google and Microsoft, often without clear disclosure.