HR plays an important role in helping companies to create their business strategy. It does this by making sure the goals of the business are matched to those of its workers. HR is in charge of making and enforcing policies that guide the company in the right direction. It also helps to create a strong image of the employer, via engaging with employees and addressing their needs.
Dawn Klinghoffer, vice president for Microsoft's HR Business Insights, stumbled into HR but is a natural fit in her people analytics role at the $2.4 trillion software giant.
