As business-critical demands on HR's time grow, the drive to remove repetitive and redundant work, also known as "nonvalue-added work," is taking on new urgency.
As commanding officer of your organization's greatest asset—its people—it's up to you to shape the best way to help the business and its employees, this veteran-turned-CHRO writes as we honor Veterans Day.
As we navigate the AI in HR transformation, the future lies not in choosing between human and artificial intelligence, but in finding an optimal balance.
