Can Mood Tracking Solve Engagement Problems?

Organizations are turning to mood tracking to understand employee engagement.
By: | November 14, 2018 • 3 min read
mood tracking

Are your employees happy?

Surveys have long been the go-to for HR leaders seeking answers to that age-old question, though many acknowledge that annual, or even more frequent, requests for feedback are hindered by an inability to deliver real-time results. That’s a gap mood tracking looks to fill.

Earlier this year, meQuilibrium, which offers science- and tech-based resilience training and solutions, launched its Mood Tracker, an app-based program enabling both workers and their employers to get a handle on engagement, based on individual employee mood.

Employees can set a reminder that prompts them to check in daily, registering how they feel in one or more areas: motivation, focus and stress level. They are then able to track how their mood changes over the previous 30 days and also see how it compares to the total population that uses Mood Tracker.

Neal Bruce, senior vice president of product strategy at meQuilibrium, says understanding your own feelings is a “core practice for individual resilience.” Beyond helping employees acknowledge their own mood, the tool will also encourage them to take action based on their feelings. In December, meQuilibrium will roll out an integrated chatbot feature that will deliver custom responses based on users’ current mood and previous interactions.

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“For example, if you are having a great day, it may ask you, ‘What are you grateful for?’ And when you are having a bad day, it may remind you about what you are grateful for to help bring you additional perspective,” Bruce says.

The chatbot can also connect users to additional services, such as the employee-assistance phone number.

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