Human Resource Executive®’s Top HR Products contest spotlights 10 of the most innovative new solutions on the market that are helping business leaders meet the ever-evolving HR needs of their organizations.
Here’s one of this year’s winners:
What It Is: This phone app typically targets employers with more than 1,000 employees. It helps workers record, report and retrieve incidents related to misconduct in the workplace, ranging from bullying and fraud to sexual harassment. After logging on, employees identify their complaint and answer a series of questions to create a detailed record of the event. They provide the date, time and place of the incident; a description; details about who was involved; its impact on them; and if they told anyone about it. They can also upload evidence, such as emails. Employees can submit the complaint anonymously, directly to HR or as “Go Together,” where the complaint sits locally on the employee’s phone until another employee submits a complaint about the same person. Once two complaints are received, the system then submits both to HR. Employees are able to check on the status and outcome of their complaint. Managers also have access to a dashboard that reveals the types of complaints submitted by their staff and the HR professional handling them.
Why We Like It: The system analyzes data to help HR identify hot spots. For instance, maybe reports about bullying are coming from just one office in San Francisco or perhaps more sexual-harassment reports are collectively recorded in June and July than during the rest of the year. These data can help HR identify what’s triggering such problems and develop or tailor training programs accordingly. HR can also add notes during each step of the complaint process, while the system maintains a full audit trail of HR’s actions.