The Secret to Benefits Engagement: Why Leading Organizations Have Embraced Health Navigation

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Date & Time: Thursday, January 13, 2022 2:00 pm ET


Josh Bersin, Global Industry Analyst and Founder, The Josh Bersin Company

Tammy Fennessy, Director of Benefits, American Eagle Outfitters

Heather Denkert, Manager of Health and Wellness, Dover Corporation

Janet Mertens, Research Director, The Josh Bersin Company

Tamar Rudnick, Senior Vice President of Marketing, Castlight Health

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When it comes to workforce strategy, employee health and wellbeing are taking center stage. Recent reports show 98% of organizations are expanding their benefits portfolio in response to the pandemic alone.1 Though this shift is undeniably positive, employees are increasingly bombarded with more offerings than they can make sense of. The result? Low engagement, limited impact to health outcomes and costs, and minimal return on benefits investments.

How are HR leaders responding? A recent report from The Josh Bersin Company found that the healthiest companies have embraced health navigation for their employees, which has enabled them to drive better business, people, and innovation outcomes.2

Hear from research analyst and corporate HR advisor Josh Bersin and two leading employers, American Eagle Outfitters and Dover Corporation, on the best practices forward-thinking companies are deploying to ensure their employees are always able to get the right care and support, no matter where they are on their personal health journey.

1 The Pandemic Is Changing Employee Benefits (

2 The Definitive Guide: The Healthy Organization. The Josh Bersin Company, 2021.

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