ServiceNow: Employee Journey Management

The HR Technology Conference and Human Resource Executive®’s Top HR Products contest spotlights the most innovative new solutions on the market that are helping business leaders meet the ever-evolving HR needs of their organizations.

This year, experts chose 13 winners across a variety of HR functions. All of the winners will be recognized at a ceremony on Sept. 28 during the HR Technology Conference in Las Vegas later this month.

Click here for more information and to register for the HR Tech Conference.

Here’s a look at one of the Top HR Products of 2021: ServiceNow: Employee Journey Management

What it is: In the era of hybrid work, choice and flexibility have become essential for delivering a more meaningful work experience. Employees now require connected, enterprise experiences to navigate their personal and professional cross-departmental journeys so they can continue to remain productive and engaged from anywhere. ServiceNow Employee Journey Management, a new package of enterprise-wide workflow capabilities focused on improving manager and employee experiences as they navigate the moments that matter most in their work lives, helps deliver personalized action plans for moments such as return to workplace, onboarding and transfers, all while providing relevant learning experiences in the flow of work and capturing in-moment employee feedback.

Why we like it: This is an interesting and robust solution that takes a big step toward putting traditional HR work “in the flow of work,” aiming to support employees from onboarding to alumni. New in 2021 are features that allow the manager to customize plans for employee journeys, as well as tools for listening to employees, learning opportunities and more. Centered on employee experience, this flexible tool provides both immediate and longer-term results across a wide range of situations.

Find the full list of winners here.