There is a risk of bias when using AI in hiring, but the fundamentals of responsible human resources practices remain consistent.

This is the year that more HR leaders will realize that "business as usual" isn't good enough—and that AI can help their organizations thrive.

HR leaders must prep for the "next era" of employee experience, which leverages new listening formats and artificial intelligence.

Katherine Loranger, chief people officer at the HR tech platform provider Safeguard Global, says the company is broadening its definition of flexibility.