Despite high levels of confidence, managers report gaps in AI readiness, change management, employee support and other critical leadership capabilities.
"One thing that work has taught me is that transformation almost never happens by accident," writes Kimberly Carroll. And financial wellness is no exception.
"From my vantage point as a chief people officer at the center of AI change, one thing is clear: Scaling AI is less about deploying tools and more about building the conditions for people to use them well," writes Ana White of Lumen.
