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Q&A with HR tech influencer Shaunda Zilich

Our influencers discuss how HR technology is disrupting the way organizations operate.
By: | September 17, 2019 • 2 min read
Topics: HR Technology

 

Shaunda Zilich
Global Talent Brand Manager
Qualtrics

 


What’s the single most dramatic shift you see happening in the HR tech space today?

Using data to drive to a decision on talent. We are already in a world where a person wants to fit their purpose to what they do everyday. We are entering a world where the data collection along the way will cause us to be predictive to help talent find fit and proactive on the employee experience. Matching resume hard skills to a job description will shift to be looking at data to be predictive!

In acquiring and implementing new technologies, what’s the one or two most common mistakes HR organizations make?

The biggest mistake is being ‘distracted by the shiny penny’. We do this in life. So many times an executive sees a ‘cool tool’, the team demo’s it and buys it. A good question is “What pain point is this solving for?” I like to keep a directory of ‘suggestions’ of ‘cool tools’ and let them know I will reach out when this is a top priority need.

How is HR technology changing the way people work?

We are not just collecting data now or making decisions, we are using data to help us drive to decision. We are getting smarter on not just connecting systems but connecting data and making the full lifecycle of an employee from unaware to aware to lead to candidate to onboard to employee to alumni. Collecting data and following the career path with data throughout the entire now customizable process.

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