Date & Time: Thursday, February 25, 2021 2:00 pm ET
Jeff Whitney, Senior Program Manager, T-Mobile USA, Inc.
Jason Pointelin, Director, Professional Services, Medallia
Oftentimes, the best experience solutions come from those closest to your customers – your front line workforce. Successful engagement with distributed employees is challenging. But it isn’t impossible.
Join T-Mobile’s, Jeff Whitney, as he shares the company’s journey to capture remote workforce ideas in order to solve problems and implement suggestions to improve employee and customer experiences.
Register to learn:
- What is crowdsourcing and how can the practice help your organization generate new ideas to improve experience
- How to successfully initiate a crowdsourcing project and grow adoption
- Specific and creative crowdsourcing use cases
- The tangible and intangible benefits of crowdsourcing solutions for your workforce and your company