Humanizing HR: Reimagining AI-Driven Employee Experiences

Date:

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Date & Time: Wednesday, November 13, 2024 at 11:00 am ET

Speaker:

Jason Averbook, Senior Partner and Global HR Transformation and Digital Strategy Leader, Mercer

John Larson, VP, Conduent Human Capital Solutions

Bonnie Tichman, Marketing Leader, Conduent Human Capital Solutions

Jennifer Shay, Director of Employee & Alumni Services, Delta Air Lines

Description:

While digitization of work is all the rage, our current workforce environment suggests human interactions remain more important than ever. Economic turbulence has affected employee wellbeing; and only 32% of our workforce is feeling involved in and enthusiastic about their work. Clearly, employees’ emotional commitment to their employer has never been more critical – with the global cost impact of disengagement skyrocketing to $8.8 trillion!

By the same token, HR and Benefits professionals have never been busier, putting HR functions in a bind: needing to deliver humanized workforce experiences – to highly distributed, hybrid workforces – all at scale.

The answer lies in a blend of high-touch human and digital experiences, delivered as seamlessly to the workforce as possible. Join our panel discussion to discover data-based insights and practical techniques employers can leverage to transform HR and Benefits services to better meet everchanging workforce and workplace expectations.

You will learn:

• Employee expectations in 2025

• HR / Benefits reimagination essentials

• Digitization vs. human interaction: best practices and real-life scenarios that demonstrate how and when to leverage advanced technologies – AI, analytics and automation

• Overcoming objections and enabling continuous improvement through data-driven insights

Replay here!

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