Global Shared Services: Improving the employee experience to drive success

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Date & Time: Tuesday, March 21, 2023 at 1:00 pm ET


Kimberly Carroll, Managing Principal, IA

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As organizations work to find ways to offer more services for less cost, there is an increased interest in deploying a Shared Services model, particularly for global organizations. Shared Services has re-merged as a core value generator with an emphasis on efficiency gains, global consistency, omnichannel experimentation, product and process-led improvements, and cross-functional governance. This webinar from Kimberly Carroll, Managing Principal at IA, explores the benefits of Global Shares Services and key considerations if your organization is contemplating the model.


  • Learn the contributing factors to the decision to move to a Global Shared Services model.
  • Identify pointers on how to successfully navigate the relationship between HR, IT and Finance.
  • Gain insight into lessons learned before, during and after “go live”.

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