Date & Time: Thursday, January 21, 2021 2:00 pm ET
Speakers:
Josh Bersin, Global Industry Analyst and Thought Leader, Josh Bersin Academy
Melissa Arronte, Ph.D., Solution Principal, Employee Experience, Medallia
Sponsored by:
Description:
To truly understand employees and drive outstanding workplace experiences in this new world, we need a new approach – responsive and real time – enabling fast alerts and notifications. But how do you evolve beyond the engagement survey to create a robust understanding of the employee perspective? Listen as Josh Bersin and Medallia’s Melissa Arronte, Ph.D., dive into building a ‘continuous response’ framework through always-on listening and incorporating signals.
Topics covered include:
- Identifying obstacles to this evolution and how to overcome them
- The impact of COVID-19 on employee listening strategies and employee feedback
- Practical ideas on how to move forward
