Bringing back the workforce: Strategies & tactics from MGM’s CHRO Laura Lee
Date & Time: Thursday, September 9, 2021 2:00 pm ET
Derek Belch, Founder & CEO, Strivr
Laura Lee, Chief Human Resources Officer, MGM Resorts International
MGM Resorts International is part of an industry roaring back from relative dormancy – much like many industries today. To face down the great rehiring challenge, MGM has taken critical steps to invest in its employees, engage them more deeply, and help build their skills and confidence to provide the best customer experience possible. Laura Lee, CHRO of MGM, is leading the effort to drive human capital innovation at one of the biggest hospitality chains in the world, and joins Strivr CEO Derek Belch for a fireside chat on how she does it.
Register to hear Laura’s perspectives and strategies for investing in employee experience to drive business goals. You’ll also get a peek under the hood at how MGM is leveling up their employee experience with Virtual Reality to improve metrics like engagement and retention, and why a VR platform and other training tools are such an important piece of MGM’s strategy to address talent gaps.
Join us on September 9th to learn:
- How MGM connects employee experience to customer experience
- How to attract and retain talent through innovative hiring, onboarding, and skill-building
- How MGM plans to utilize VR training for engagement and skills at scale