3 Ways to Center Employees in an HR Transformation

A well-developed digital HR-transformation plan can benefit both employers and employees.
By: | August 20, 2019 • 2 min read
HR technology
Digitally enhanced shot of a colleagues working in their office

Is the notion of a “people-centric” culture truly taking hold among employers? It is, according to a report from Mercer that asked HR executives what’s on the radar as they focus on technology as a way to help transform and improve their workplaces.

The Mercer report found that HR leaders across all industries are looking to create digital HR transformation using the latest innovations in technology. Why? Mainly because they say they understand that recruiting and retaining the workforce of the future requires “consumer-grade” digital technologies and experiences that today’s employees encounter in their everyday lives.


Mercer’s 2019 Global Talent Trends report, in fact, revealed that addressing employee expectations for consumer-grade technologies is one of the top workforce concerns for executives. A large majority (75%) of employers surveyed, however, say they are still in the process of developing a fully digital employee experience. Boncho Bonchev, principal in Mercer’s HR Transformation business, says that employers taking the plunge and driving this change will reap what they sow.

“A well-developed plan for transformation can help organizations better meet the needs of their employees and improve their experiences, as well as improve retention rates and yield long-term ROI,” Bonchev says.