2022 Top HR Product Joyous

What it is: Joyous is an app that unlocks the expertise in large workforces to solve strategic challenges. It works in four steps: It breaks a big challenge down into small conversation starters. It reaches out to a cohort of the workforce who will have the knowledge needed. It routes their responses to subject matter experts and leaders who turn it into conversations, asking for clarification or offering support. AI then analyzes all those conversations to identify the actionable themes that will make the biggest impact.

Why we like it: With a name like “Joyous,” we wanted to like this solution, and we did. The ability to connect employee feedback to direct business outcomes and measures supporting real business objectives is unique in HR tech. We like the approach and innovation, as Joyous sits in the sometimes-challenging space between an HR tool and an operations tool and manages to create value for both.

Phil Albinus
Phil Albinus is the former HR Tech Editor for HRE. He has been covering personal and business technology for 25 years and has served as editor and executive editor for a number of financial services, trading technology and employee benefits titles. He is a graduate of SUNY New Paltz and lives in the Hudson Valley with his audiologist wife and three adult children.