Q&A with HR Tech Influencer Jackye Clayton


Jackye Clayton
Director of Success


Are there certain strategies that are more effective than others when it comes to getting your workforce to use new HR technologies being put in place?

Yes, there are. Start by engaging your team.  Allow the people who will ultimately be tasked with using the software have a voice in choosing what types of technology they need rather than selecting the shiniest new tool. Next, ensure that whatever tool you choose is scalable enough to adapt to the changing business needs you may have. Lastly remember, for the software to ‘stick’ there has to be an onboarding plan that is reinforced by management, functionality that drives efficiency for the business while allows for gradual change and learning for the users.

How can HR leaders best make the business case for HR technology investment?

To make the BEST business case for HR investing in technology, first, make sure you understand what the business goals are. Often times, HR leaders can easily explain why they need a particular tool but can’t match that up to the business goals. Furthermore, when you write up your business case, make sure you are explaining it in a language your audience understands. Explain how the technology you add will grow the business, not just your team. Next, present your case in a way that maps the tech ROI, the business strategies, and the talent strategy. Finally, while it sounds cliché, people really are a company’s greatest asset — and they all have to go through HR. Never let them forget that.

How is HR technology changing the way people work?

HR Technology changes the way people work by enabling us to be able to measure their output and job satisfaction differently. It also allows us to find any efficiency gaps and take action to decrease them. It is also allowing us to train our employees on a broader scale, which ultimately reduces turnover and increases talent mobility. Furthermore, HR Tech is allowing for more workplace flexibility regarding what types of devices are used, office hours vs. remote work, as well as allowing workers in a way that works best for them.