Is Your HR Department Really That Forward-Thinking?

A Betterworks' survey reveals that managers don't see HR departments as forward-thinking.
By: | April 10, 2019 • 2 min read
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Would you consider your HR team “forward-thinking?”

According to Betterworks’ Continuous Performance Management Survey, 78 percent of managers don’t think so. Only 43 percent of managers say that HR departments adopt new ideas, technologies and practices before a majority of other departments.


The survey included 750 people, 379 of whom were non-HR managers, the remaining 377 were HR professionals working within U.S.-based companies with more than 500 employees. Responses weren’t wholly negative, despite the not forward-thinking jab. The top five positive statements made by managers about their HR department are:

  • HR technologies [are] easy for me to use correctly (75 percent);
  • HR does a great job supporting me when it comes to recruiting new members of my team (75 percent);
  • HR technologies [are] easy for my team to use correctly (72 percent);
  • HR processes are easy to follow (67 percent); and
  • HR does a great job of supporting me when it comes to developing my team’s skills (66 percent).

An interesting trend revealed in the survey suggests that the makeup of an HR team significantly impacts the forward-thinking influence HR can have on the business—the most impactful have a CHRO who reports directly to the CEO. This C-suite CHRO is 69 percent more likely to serve as a business partner to other departments and 25 percent more likely to say they care about making work experiences better for everyone. They’re also 44 percent more likely to agree that within their organization the HR function is well-respected.