How to reduce turnover using Workforce Analytics

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Date & Time: Wednesday, November 3, 2021 2:00 pm ET


Nik Shah, Partner, People Analytics Leader

Jeffrey Yen, Director & Digital Accelerator, Workforce Transformation

Sponsored by:


In today’s battle for top talent, retention is top-of-mind for business leaders, with 88% of executives in a recent PwC survey saying they’re seeing higher turnover than normal. The pain of the Great Resignation is real, and it’s pushing companies to examine their initiatives around the employee experience (e.g. corporate culture, Diversity, Equity & Inclusion (DEI) and incentives) that will foster stickiness. Some of that loyalty is built on trust. While there’s no magic bullet for cultivating trust quickly, there are ways executives can balance strategic and operational goals with shifting staff expectations. Adopting a methodological, data-driven approach to taking the pulse of your organization is an integral part of the solution.

Join PwC’s Nik Shah and Jeffrey Yen as they discuss how your organization can use analytical approaches to address workforce turnover challenges, including how to:

  • Target surveys across the employee lifecycle and use benchmarks to help you assess workforce and HR effectiveness and inform decision-making
  • Leverage data analytics to identify areas of employee experience that will boost retention, improve customer relationships, and better navigate hybrid work, among other opportunities
  • Embrace DEI initiatives that can improve retention by creating an environment with equitable stretch and promotion opportunities

Building a more inclusive work culture, where people feel valued under leaders who are genuinely more empathetic, will help create more opportunities and resources to go around —— and it makes employees want to stay.

As we look to the year ahead, 36% of CHROs cite inclusive leadership development, as well as the building of hybrid work models, as top priorities. We’ll show you how to use employee listening tools, analytics and surveys to bolster your overall employee retention and engagement strategies.

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