Are Robots Better Employees? Some Managers Think So

A majority of managers say that robots perform higher-quality work than humans.
By: | March 14, 2019 • 2 min read

The robots are coming! But humans have nothing to fear because soft skills are valuable traits that can’t be replicated, or so we’re told. Some of the results from MindEdge and Skye Learning’s second annual Robomageddon: Future of Work Study don’t offer the security we’re used to hearing about robots in the workforce—nearly 60 percent of the 1,000 U.S. managers who responded to the survey think that robots and artificial intelligence perform higher-quality work than humans. Additionally, almost half (49 percent) said that automation will lead to job losses in the next five years.

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Among managers in the tech sector, 74 percent said their companies have adopted robotics or AI over the last few years and roughly one-quarter (26 percent) said “many employees” have lost their jobs because of it. What’s more, 65 percent of respondents said they’d keep their current level of robotics or AI even if cost benefits weren’t realized.

These numbers may not be comforting, but the survey does offer some good news for workers. Twenty six percent of mangers reported that AI and robotics have created jobs within their organizations. Fifty two percent of managers said they feel their jobs are immune to a robot takeover—half of whom said because robots can’t “emulate the human interaction and empathy” that their job requires.

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