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Gartner

3 ‘wicked messes’ facing CEOs—and how HR can clean them up

HR must help CEOs by guiding workforce strategy, clarifying talent costs, building AI literacy across leadership and evolving culture alongside technology. “You need to become much more of an enterprise leader, a true strategic navigator,” said Peter Aykens, chief of research at Gartner.

How Danone redeployed 90% of employees affected by workforce changes

“When you embed workforce planning into existing business routines, you don’t need a new process,” said Vincent Favre, organizational design leader at Danone.

‘Can a machine do this?’ HR’s focus must shift from the workforce to the work, Gartner says

“Before we can answer questions about the workforce, we need to answer questions about the work, because work is changing,” according to Gartner's Harsh Kundulli.

6 things HR leaders must know about agentic AI before investing

HR employees must shift from delivering workflows to "understanding the experience and product they want end users to have and how they can use the technology to deliver this with AI solutions," according to Gartner's Eser Rizaoglu.

AI agents: Where are they now? From proof of concept to success stories

Gartner predicts 40% of AI agent projects will fail by 2027—but the survivors are transforming from helpers into digital colleagues that need management just like human employees.