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Citizens bank

The bold shift to a skills-based workforce: A CHRO’s perspective

Citizens has been migrating to a skills-based workforce for several years. Get the story about what works, and what doesn't, from the org's CHRO.

AI superworkers ‘coming on like a freight train.’ Are you ready?

These employees enhance their value, productivity and output by using AI tools in the workplace. According to industry analyst Josh Bersin, they present a challenge and opportunity for HR in 2025.