Cross-Generational Conversations

The author of a new book on workplace communication talks to HRE about why it's critical for employees of all ages to share their knowledge.
By: | April 23, 2018 • 4 min read
Business people at work in their office

Back in the 1990s, author Phyllis Weiss Haserot began noticing that younger employees in law firms and accounting firms weren’t getting the attention they needed from senior leaders, whose busy schedules and shifting roles often prevented the development of effective mentoring relationships.

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“I have seen tensions, frustrations, misunderstandings, disconnects and unnecessary divides develop among age cohorts at work,” she writes in her new book titled “You Can’t Google It! The Compelling Case for Cross-Generational Conversations at Work. “And it’s unnecessary, avoidable and costs organizations money, talent, clients and customers.”

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