Mark McGraw

Mark McGraw is a freelance writer who has covered human resources for nearly a decade. He lives in the Philadelphia suburbs and earned a bachelor's degree in professional writing from Kutztown University.

Coaching at a Distance

Virtual coaching can offer the same benefits as the in-person counterpart, but creating virtual programs has its own challenges.

Revamping Performance

Scott Conklin has led an effort to overhaul Paycor’s performance-management process to better reflect the professional-growth needs of its employees.