Heather Rafferty and Kimberly Watson-Hemphill

Heather Rafferty is the marketing director Firefly Consulting; Kimberly Watson-Hemphill is the president and founder of Firefly Consulting.

Coronavirus

How HR execs can use operational excellence to compete on hiring

Heather Rafferty and Kimberly Watson-Hemphill - October 27, 2021

Defining and then refining or replacing processes can save significant time and money. One company cut its new hire orientation time by 85%.

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