Carol MacKinlay

Carol MacKinlay has held CHRO positions at several high profile/high potential companies such as Xero, Plantronics, Jawbone, Borland, and Coverity. Carol brings a broad perspective to her role as chief people officer at UserTesting, having spent many years as a strategic, financial, compensation and operations consultant. Her expertise is helping companies recruit stellar talent and preparing the organization to scale.

On firing well: Four principles for easing the hardest job in HR

'Firing is messy, awful business,' this HR exec writes. These ideas can help.