Ani Banerjee is chief human resources officer for KnowBe4, the security awareness training and simulated phishing platform used by more than 54,000 organizations. Banerjee oversees HR operations across 11 countries and has 30 years of experience in global HR leadership roles working for VMware, Dell, Yahoo and AOL.
As “custodians” of people, HR must recognize that cyberattacks may cause upset to the health and wellbeing of their people.
Know-how around people analytics and automation is key for HR success today, but many "people people" need to hone their skills.
HR leaders can play a vital role in terms of starting conversations with business leaders about their eNPS results.