American Express GBT: Creating the Next Generation Employee Experience for New Hire Onboarding
Date and time: Thursday, November 29, 2018 1:00 pm ET
Daniel Komar, Service Delivery Analyst, American Express GBT
Poonam Dasani, Service Delivery Manager, American Express GBT
Sunita Khatri, Senior Manager, HR Product Marketing, ServiceNow
How does your new-hire onboarding experience live up to the modern, consumer-like expectations of the next-generation workforce? Do new hires still need to print, sign, scan, and email the job offer back to HR? Or the all too common–does the new hire show up on the first day only to find that everything they need has fallen into a cross-departmental black hole between HR and IT? If this sounds familiar, then it’s time to rethink the new-hire onboarding experience. Watch this webinar to learn how American Express Global Business Travel transformed HR service delivery for new hires by placing them at the center of the new onboarding experience.
Join this webinar featuring Daniel Komar, Service Delivery Analyst, American Express , and Poonam Dasani, Service Delivery Manager, American Express Global Business Travel, as they share how to streamline cross-departmental onboarding processes and new-hire service delivery by complementing Workday HCM systems with ServiceNow.
In this webinar you’ll learn:
- How to use your HR Service Delivery model for onboarding
- How to improve coordination between HR and IT for cross-departmental processes
- How to use enabling technology like ServiceNow for all onboarding processes & workflows
- How to insure employees’ satisfaction from their first day