Taking Employee Experience to the Next Level by Delivering Personalization at Scale
Webinar Date – September 19, 2018
In times of constant and accelerated change, forward-thinking human resources leaders are no longer satisfied with just managing HR processes and monitoring employee effectiveness: They understand the power of creating compelling experiences in every facet of HR—from hiring and onboarding to recognition and performance management—to engage employees and develop talent.
That’s why some chief human resource officers and chief talent officers are applying a range of product design tools—including design thinking, employee-journey mapping, HR hackathons and more—to uncover employee needs with the same rigor companies use to uncover customer needs. Their goal is to create a holistic and seamless employee experience mirroring a company’s best customer experience.
Jeanne Meister, co-author of The 2020 Workplace: How Innovative Companies Attract, Develop and Keep Employees and The Future Workplace Experience: 10 Rules For Mastering Disruption in Recruiting and Engaging Employees, will share why and how a growing number of organizations are creating a new HR role, head of employee experience, to create employee experiences that are on par with their customer experiences. Jeanne will answer the following three questions in this highly engaging webinar:
What are the five levers to create a compelling employee experience and what are some company use cases?
How is artificial intelligence being used to enhance the employee experience and deliver personalization at scale?
How are employers able to leverage employee recognition practices to improve the employee experience?
How can HR prepare for this with new job roles and new skills?
Join us for an engaging session!